Effective and last updated: September 21, 2026
This notice explains how SistemaHub ("SistemaHub", "we", "us", or "our"), based in the Philippines, handles personal data through sistemahub.com and direct website inquiries. It is intended to provide clear information under Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules.
For this marketing website and inquiries sent directly to us, SistemaHub determines why and how personal data is processed and acts as the personal information controller.
Our software products and custom client systems may involve different data, purposes, and responsibilities. Those activities are governed by the applicable product notice, service agreement, data-processing agreement, or customer instructions. A business customer may be the personal information controller for data it places in a system, with SistemaHub acting as its personal information processor.
When you contact us through the website:
When you visit the website: our web server and security systems may record technical information such as your IP address, request date and time, requested page, browser or user-agent information, referring address, and response status. We do not ask you to submit government identifiers, payment credentials, health information, or other sensitive personal information through the website contact form. Please do not include such information in your message.
We process personal data only for specified and legitimate purposes, including:
Depending on the activity, our lawful basis may be your consent, steps taken at your request before entering a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and protecting the website and responding to genuine business inquiries, provided those interests do not override your fundamental rights and freedoms.
The contact service validates your submission, applies anti-spam and rate-limiting controls, and sends the message to our business mailbox. The contact application does not maintain a separate database of form submissions. Your message may remain in our email system and related backups as described below. Sending an inquiry does not enrol you in a marketing list, and we do not use website inquiries for unrelated direct marketing without an appropriate lawful basis.
We do not sell or rent personal data. We may disclose only the information reasonably necessary to:
Some providers may process data on infrastructure located outside the Philippines. Where personal data is transferred or processed internationally, we use contractual or other reasonable measures intended to provide a comparable level of protection, as required by applicable law.
This marketing website does not currently set first-party analytics or advertising cookies. It loads web fonts from a third-party provider, so your browser may connect to that provider and disclose technical request information such as your IP address and user agent. External websites linked from our pages operate under their own privacy notices and practices.
We keep inquiry messages and related business correspondence only for as long as reasonably necessary to respond, manage a possible or active business relationship, maintain appropriate records, resolve disputes, enforce agreements, and meet legal obligations. Technical and security logs are retained for limited operational and security periods. Retention may be extended when required for an investigation, legal hold, or the establishment, exercise, or defence of legal claims.
When personal data is no longer needed for a lawful purpose, we delete, anonymise, or securely dispose of it in accordance with our operational procedures.
We use reasonable and appropriate organisational, physical, and technical safeguards based on the nature of the information and the risks involved. These include HTTPS for the public website, restricted administrative access, server-side validation, anti-spam controls, and protected service credentials. No internet transmission or storage system can be guaranteed completely secure.
Subject to the conditions and exceptions under Philippine law, you may have the right to be informed, access your personal data, object to certain processing, correct inaccurate data, request erasure or blocking, obtain data portability where applicable, claim damages, and file a complaint with the National Privacy Commission.
To exercise a right or ask a privacy question, email hello@sistemahub.com with enough information for us to identify the relevant record and verify your request. We may ask for proportionate proof of identity before disclosing or changing personal data. We will respond within the period required by applicable law.
This marketing website does not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
This website is intended for businesses and adults seeking software or website services. We do not knowingly solicit personal data from children through the contact form. If you believe a child has submitted personal data without appropriate authority, contact us so we can assess and address it.
We may update this notice when our website, processing practices, or legal obligations change. We will post the revised notice here and update the effective date. If a change materially affects how we process data already collected, we will provide additional notice or obtain consent when required by law.
For privacy questions, requests, or complaints, contact:
You also have the right to raise a concern with the National Privacy Commission.